Paypal
PayPal
Buying something.
PayPal is free whenever you use it to buy something or make a payment in the UK.
The seller pays us a small fee to securely handle your payment. As a buyer, we will not charge you to use PayPal unless it involves currency conversion.
Buy for free in the UK.
As a UK customer, you can shop at any of the thousands of UK websites that accept PayPal and we won't charge you a penny. Shopping overseas? There's just a small fee for currency conversion.
Keeping you safer.
When you pay with PayPal, we hide your financial details to protect you from fraud. We can protect your purchases too - so if an item doesn’t arrive or isn't what you ordered, you can get your money back.
Fighting fraud: it's what we do best
PayPal delivers one of the most secure payment platforms in the world. After more than a decade as a leader in online payments, we've learned a thing or two about keeping your information safer.
We can spot problems before they happen.
We use fraud prevention technology that monitors transactions for suspicious activity.
We have a team of over 2,000 specialists, working to protect you from fraud and identity theft.
To help identify fraudulent activity, every transaction is reviewed by state of the art security models.
We ensure users who send or receive large amounts of money have successfully completed our verification system and identity check.
PayPal uses state of the art encryption.
Working to safeguard your financial information is one of our most important priorities. That's why we automatically encrypt all sensitive information sent between your computer and our systems, making sure your information is kept private.
The geeky details
When registering or logging in to our site, we verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). We store your personal information and ensure it's heavily guarded, both physically and electronically. To further safeguard your debit and credit card numbers and your bank account details, we do not directly connect our firewall-protected servers to the internet.
How it works.
To get PayPal Buyer Protection, all you need to do is pay with PayPal. It's as simple as that. So if you pay for something and it never arrives or doesn't match the seller's description - for example if you receive the wrong item or it gets damaged in the post - then we'll give you your money back, as long as the eligibility requirements are met.
Eligibility Requirements.
Claims can only be made for physical goods that can be posted and are not prohibited.
Buyers must raise a dispute within 45 days of a single PayPal payment for the full price of the item. If no satisfactory response is received from the seller, a claim must be filed within 20 days of raising the dispute.
Buyers cannot make multiple claims on the same payment
Please note that if the seller has accurately described an item, but you’re just not happy with it, that doesn’t qualify for Purchase Protection
Other eligibility requirements apply. See terms and conditions.
